News

  • Brand News
  • Website Updates

New achievements and continued growth

RIDEX continues to demonstrate impressive growth and strengthen its position in the European automotive aftermarket. Over the past year, the company has achieved several key milestones:

  • - The number of satisfied customers has increased from 8 million to over 10 million, now standing at 10,185,238.
  • - The number of daily processed orders has grown from 12,000 to nearly 14,000.
  • - The active product catalogue has expanded from 46,000 to 58,000 references, covering 460 categories.
  • - The total number of units sold has increased from 38 million to 45,318,519.

These achievements highlight RIDEX’s continuous expansion, adaptability, and commitment to delivering high-quality automotive solutions. The brand remains dedicated to enhancing vehicle performance and reliability, ensuring that customers receive top-tier spare parts tailored to their needs.

With an ever-growing presence in the market, RIDEX is proud to serve millions of customers across Europe and beyond.

The company expresses its gratitude to its partners and customers for their trust and cooperation, which drive ongoing innovation and success in the global automotive industry.

Easily find the right fluid with the RIDEX recommendation tool

We are pleased to introduce an advanced fluid recommendation tool designed to simplify and accelerate the selection process. This solution enables users to quickly identify the precise fluid required for any vehicle, ensuring optimal performance and longevity.

Key benefits:

  • • Time-saving & efficient – instantly determines the correct fluid without the need for manual cross-referencing.
  • • Accurate & reliable – minimises selection errors, ensuring smooth operation and extending the unit service life.
  • • Essential for garages & distributors – enhances customer service with fast and precise product identification.

How it works:

With just a few clicks, you can enter key vehicle details, including the make, model, year of manufacture, variant, fuel type, and engine capacity. The system then generates an accurate fluid recommendation from the high-quality RIDEX product range.

 

This video is for illustrative purposes only. Please note that the information provided (in particular prices and product descriptions) is also for illustrative purposes only and is not complete. For the latest pricing information, please refer to the RIDEX website.

This tool helps streamline operations and improve efficiency by eliminating guesswork and reducing selection errors, ensuring smooth vehicle maintenance.

Start using the RIDEX fluid recommendation tool today and experience a smarter, faster, and more reliable way to find the right product!

Back order guide: how does it work?

Easily manage out-of-stock items with RIDEX's back order feature – secure products, track availability, and minimise order delays.

Read more

What is a back order?

RIDEX's back order feature empowers businesses to effortlessly manage and track product availability. Customers can add any number of items to their cart, regardless of current stock levels. The system automatically splits the order, processing the items in stock for immediate shipping. All out-of-stock items are added to the back order, enabling customers to easily track restocks and place additional orders once products become available.

If you order more items than are available, the system will automatically split your basket into two parts:

In stock: items available for immediate shipping.

Back order: items that are out of stock but will be tracked for future availability.

Adding items to your basket

In stock: items go straight into your basket.

Out of stock: when you order a higher quantity than is available:

The system adds the available stock to your basket.

The remaining items are added to your back order.

Changing the quantity

If you change an item’s quantity, the system adjusts the back order accordingly.

Increase basket quantity: the excess is added to the back order.

Example:

You change your basket quantity from 100 items to 150.

100 items go into your basket, and 50 go to the back order.

Checkout & back order

When you proceed to the checkout, back order items are saved automatically when you click Proceed to Checkout

Viewing and managing back orders

Access back orders: go to your profile and click Back Order.

Manage items: you can delete items, add them to the basket, or request their availability if items remain out of stock.

Request updates: if an item is unavailable, click on Check with Manager to get the latest stock information.

 

This video is for illustrative purposes only. Please note that the information provided (in particular prices and product descriptions) is also for illustrative purposes only and is not complete. For the latest pricing information, please refer to the RIDEX website.

Key benefits:

Seamless order management: keep operations running smoothly with automatic order splitting.

Easy tracking: view and manage all back order items under one section in your account.

Minimised delays: receive in-stock items sooner while waiting for back-ordered products.

Real-time transparency: get instant insights into stock availability and restock timelines.

This feature is designed to help businesses navigate inventory fluctuations, reduce disruptions, and secure essential products efficiently.